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PRIVACY POLICY

Last updated on June 30, 2018.

As required by art. 13 of Legislative Decree 196/2003 ("privacy code"), Alfredo's by Gabriele Dal Moro, Calle De La Casseleria, 5324 (30122) Castello, Venezia, VAT number 04093740274, data controller, (indicated as "Owner" or "Company"), provides users who visit the website www.dalmorosfreshpastatogo.com (hereinafter referred to as the "website") information relating to the processing of data.

This Privacy Policy sets out our privacy practices that apply when you visit DAL MORO'S FRESH PASTA TO GO® website or other online service or platform of DAL MORO'S FRESH PASTA TO GO® (collectively, the “Services”), regardless of who owns or operates the Services or the restaurant you ultimately visit, as well as our interactions with you on third party platforms (such as social media). This policy may be amended from time to time. We encourage visitors to and users of our sites to regularly review our Privacy Policy.

All "Personal Information” (which is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to this Privacy Policy, as amended from time to time. To update your information and preferences, see the section entitled "Updating Your Personal Information and Privacy Preferences."

1. Entities Collecting Personal Information

Personal Information on this website is collected by Alfredo's by Gabriele Dal Moro, Calle De La Casseleria, 5324 (30122) Castello, Venezia, VAT number 04093740274 and its telephone number is +39 (041) 476-2876.

We have appointed a data protection officer (DPO) for DAL MORO'S FRESH PASTA TO GO who is responsible for overseeing questions in relation to this privacy notice. If you have any questions, concerns, or requests about this privacy notice, how we manage your Personal Information, or any other issue relating to your Personal Information, please contact our DPO:

DAL MORO'S FRESH PASTA TO GO
Attn: Data Protection Officer
This email address is being protected from spambots. You need JavaScript enabled to view it.
Via Roma 47, Mestre (VE), Italy
https://www.dalmorosfreshpastatogo.com/contact

2. Collection Of Personal Information

We collect personal information about our users in various ways. For example, we collect information that you provide to us, information that we collect through your use of the Services, and information that we collect from publicly available sources or third parties.
Information You Provide to Us.
We collect information you give us when you use the Services. For example, when you visit one of our restaurants, visit one of our websites or use one of our Services, participate in a survey or promotion, or take advantage of our in-restaurant Wi-Fi service, we may ask for information such as your name, e-mail address, year of birth, gender, street address, or mobile phone number so that we can provide Services to you.
Information About Your Use of the Services.
In addition to the information you provide to us directly, we may collect information about your use of the Services. For example, we may collect:
  • Device information — such as your hardware model, IP address, other unique device identifiers, operating system version, and settings of the device you use to access the Services.
  • Usage information — such as information about the Services you use, the time and duration of your use of the Services and other information about your interaction with content offered through a Service, and any information stored in cookies and similar technologies that we have set on your device.
  • Location information — such as your computer’s IP address, your mobile device’s GPS signal or information about nearby WiFi access points and cell towers that may be transmitted to us when you use the Services.
Information From Third-Party Sources.
We may receive information about you from publicly and commercially available sources, as permitted by law, which we may combine with other information we receive from or about you. For example, we may receive information about you from a social media site if you connect to the Services through that site.
Other Information We Collect.
We also may collect other information about you, your device, or your use of the Services in ways that we describe to you at the point of collection or otherwise with your consent.

3. Updating Your Personal Information and Privacy Preferences.

Upon request, DAL MORO'S FRESH PASTA TO GO will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

You have the right to correct or delete your Personal Information and privacy preferences at any time. For security purposes, to correct or delete Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable timeframe.

4. How Your Personal Information Is Used

To Respond to You.
When you contact us, we may collect information that identifies you (such as your name, address and a phone number) along with additional information we need to help us promptly answer your question or respond to your comment. We retain this information to assist you in the future and to improve our customer service, products, Services, and promotions.
When you Make A Purchase.
You do not have to provide any personal information when you purchase merchandise with cash at a restaurant. If you use a credit or debit card for your purchase, your debit or credit card-related information will be collected to process and administer your payment.
To Contact You.
We may contact you with offers and information about the Services and our affiliates, including to inform you about our products, events, promotions, and special offers that may be tailored to your interests. You may opt out of receiving commercial messages (excluding transactional messages) from us by following the instructions contained in our electronic messages or by contacting us as set out below.
To Deliver Targeted Advertising.
We may use your information, including your location information, to facilitate the delivery of targeted ads, promotions, and offers to you, on behalf of ourselves, select business partners, and advertisers, on and off the Services. (See “Interest-Based Advertisements” section below)
To Better Understand Our Customers and to Improve Our Services.
In the course of providing the Services, we may collect information on our users’ demographics, interests and behaviour and analyze that data. We do this to better understand and serve our users, and to improve our products and Services.
Consent.
We may otherwise use your information with your consent or at your direction.

5. Sharing of Information

The following provides information about entities with which we may share information. Our practices vary depending on the type of information and sharing.
Franchisees.
We may share information with local owners of DAL MORO'S FRESH PASTA TO GO® restaurants, particularly when they will work with us in delivering Services to you. For example, local restaurants will implement delivery and takeaway services that you may request through the Services. We also may provide our franchisees with information so that a local restaurant may provide you with offers and promotions that might interest you.
Service Providers.
We may share information with companies providing services on our behalf, such as delivery services, hosting vendors, advertising service providers, data analytics companies, marketing service companies, and list managers. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other unrelated purposes.
Social Media Services.
If you connect a social media account with the Services or engage with our services through a social media platform, we may share your information with that social media platform, and it may share information about you with us. We may use this information to personalize your experience on the Services and on the third-party social media platforms, or to provide you with offers or other products or Services you may request. The social media services’ use of the shared information will be governed by the social media services’ privacy policy and your social media account settings. If you do not want your information shared in this way, do not connect your social media service account with the Services.
Companies that Provide Content, Advertising, or Functionality.
Some of the content, advertising, and functionality on our Services may be provided by third parties, such as our advertisers. These companies may collect or receive certain information about your use of the Services, including through the use of cookies, beacons, and similar technologies, and this information may be combined with information collected from different websites and online services in order to deliver ads that are more relevant to you, both on and off our Services.
Otherwise With Your Consent or at Your Direction.
In addition to the sharing described in this Privacy Policy, we may share information about you with third parties whenever you consent to or direct such sharing.
Aggregated Data.
We also may provide aggregated information, and data with personal identifiers removed, to third parties to describe how our customers are using the Services.

6. Online Advertising and Cookies

We and other companies that provide advertising and other services on our Services may use cookies, web beacons, and similar technologies to facilitate administration and navigation, to better understand and improve our Services, to determine and improve the advertising shown to you here or elsewhere, and to provide you with a customized online experience.
Interest-Based Advertisements.
We may use third parties to serve advertisements on our Services and on other websites and digital platforms. These companies may use cookies, web beacons or other technologies to report certain information about your visits to our Services and other websites (such as web pages you visit and your response to ads) in order to measure the effectiveness of our marketing campaigns and to deliver ads that are more relevant to you, both on and off our Services. To learn more and to opt-out of having your information used by these companies for online behavioural advertising purposes, please see “Choices with Respect to Interest-Based Advertisements” below. We may also use services provided by third parties (such as social media platforms) to serve targeted ads to you and others on such platforms. We may do this by providing a hashed version of your email address or other information to the platform provider.
Cookies.

“Cookies” are small files that are placed on your computer when you visit a website. Cookies may be used to store a unique identification number tied to your computer or device so that you can be recognized as the same user across one or more browsing sessions and across one or more sites. Cookies serve many useful purposes. For example:

  • Cookies can remember your sign-in credentials so you do not have to enter those credentials each time you visit a Service
  • Cookies can help us and third parties understand which parts of our Services are the most popular because they help us see which pages and features visitors access and how much time they spend on the pages. By studying this kind of information, we are better able to adapt our Services and provide you with a better experience.
  • Cookies help us and third parties understand which ads you have seen so that you don’t receive the same ad each time you access a Service.

Most browsers accept cookies automatically but can be configured not to do so. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. If you disable cookies, it may interfere with the functioning of the Services.

Beacons.
We, along with third parties, also may use technologies called beacons (or “pixels”) that communicate information from your device to a server. Beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you have viewed particular content or a particular email message, determine the time and date on which you viewed the beacon and the IP address of your device. We and third parties use beacons for a variety of purposes, including to analyze the use of our Services and (in conjunction with cookies) to provide content and ads that are more relevant to you both on and off the Service.
Local Storage & Other Tracking Technologies.
We, along with third parties, may use other kinds of technologies, such as Local Shared Objects (also referred to as “Flash cookies”) and HTML5 local storage, in connection with our Services. These technologies are similar to the cookies discussed above in that they are stored on your device and can be used to store certain information about your activities and preferences. However, these technologies may make use of different parts of your device from standard cookies, and so you might not be able to control them using standard browser tools and settings. For HTML5 local storage, the method for disabling HTML5 will vary depending on your browser. For Flash cookies, information about disabling or deleting information contained in Flash cookies can be found here.

7. Privacy and Access Choices Available To You

Choices With Respect To Cookies and Similar Technologies.
You may block cookies and similar technologies in your browser or device settings, as and if permitted by such device.
Choices With Respect To Interest-Based Advertising.
You may opt out of receiving targeted advertising from participating ad networks, audience segment providers, ad serving vendors, and other service providers by visiting websites operated by the Network Advertising Initiative, Digital Advertising Alliance and Digital Advertising Alliance of Canada.
Data Access.
Subject to applicable law, you may also have a right to access, update, and correct inaccuracies in other personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in the personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.
Email Promotions.
You may opt out of receiving the commercial email, text message, and other electronic messages from us (excluding transactional messages) by following the instructions contained in those messages.

8. Protection of Your Personal Information

We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security.

If you have any questions about security on our Web Sites, you can send email to us at This email address is being protected from spambots. You need JavaScript enabled to view it..

9. Other Important Information

Changes to Our Privacy Policy.
We may modify this Privacy Policy from time to time. We will notify you of changes by posting changes here, or by other appropriate means. Any changes to the Privacy Policy will become effective when the updated policy is posted on the Services. Your use of the Services or your provision of personal information to use the Services following such changes indicates your acceptance of the revised Privacy Policy.
Links to Third-Party Sites.
Our Services may link to third-party websites and services that we do not operate and are outside of our control. We are not responsible for the security or privacy of any information collected by other websites or other services. Please exercise caution and review the privacy statements applicable to the third-party websites and services you use.
Social Media Widgets.
Our Website may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
Children.
We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this site or engage our services. If you believe a child of yours under the age of 18 has entered Personal Information please contact This email address is being protected from spambots. You need JavaScript enabled to view it. to have the data removed and terminate the child's account.
Questions.
Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. with any questions or concerns about this Privacy Policy or the manner in which we or our service providers treat your personal information.

10. Privacy Complains

Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information.
To the extent that DAL MORO'S FRESH PASTA TO GO processing of your Personal Data is subject to the EU General Data Protection Regulation, DAL MORO'S FRESH PASTA TO GO relies on its legitimate interests, described above, to process your data. Where DAL MORO'S FRESH PASTA TO GO processes certain Personal Data for DAL MORO'S FRESH PASTA TO GO's own direct marketing purposes, you have a right to object to DAL MORO'S FRESH PASTA TO GO's use of your Personal Data for this purpose at any time to processing by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

DAL MORO'S FRESH PASTA TO GO takes its users' privacy concerns seriously. If you believe that DAL MORO'S FRESH PASTA TO GO has not complied with this Privacy Policy with respect to your Personal Information, you may contact the Data Protection Officer at DAL MORO'S FRESH PASTA TO GO, Via Roma 47, Mestre (VE), Italy. In your letter please describe in as much detail as possible the ways in which you believe that the DAL MORO'S FRESH PASTA TO GO Privacy Policy has not been complied with. We will investigate your complaint promptly. 

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Web site, you can contact our Data Protection Officer at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

DAL MORO'S FRESH PASTA TO GO
Attn: Data Protection Officer
This email address is being protected from spambots. You need JavaScript enabled to view it.
Via Roma 47, Mestre (VE), Italy
http://www.dalmorosfreshpastatogo.com/contact

PRIVACY POLICY